Report an Issue ⛔️
Everything you need to know about orders, deliveries & returns.
Articles
🔄 Wrong Order Received - Missing or Incorrect Items
If you receive an order with missing or incorrect items, please contact us immediately through our customer service portal. We will rectify the issue as promptly as possible.
🛠️ Damaged Order Received
If your order arrives damaged, please take photos of the products and packaging and report the issue to our customer service team within 48 hours of delivery for assistance and resolution.
✉️ Raise a Complaint
We strive for excellence, but if you're unsatisfied with our service, we would like to hear about it. Please submit your complaint through our contact form, and we will follow up to address your concerns.
💻 Technical Issues
If you're experiencing technical difficulties with our website, please reach out to our support team. Provide a clear description of the issue, and we'll work on a solution swiftly.
